Terms & Conditions

These terms apply to your use of socialguyvj.com and to any service you buy from SocialGuyVJ (“we”, “us”). By subscribing or using the site, you agree to them. If you do not agree, please do not use our services.

1. Our services

We provide social media management, including custom posts, captions, hashtag research, scheduling and reporting, as described for each plan on our pricing page. Meta ads management and white label services are quoted separately and may be covered by a written agreement or proposal.

2. Your account

You must give us accurate information and keep your login details secure. You are responsible for activity under your account. Tell us at once if you think it has been accessed without your permission.

3. Subscriptions and billing

• Plans are billed monthly in advance through Stripe and renew automatically until cancelled.
• If your plan includes a free trial, you will be charged when it ends unless you cancel before then.
• Prices are shown in US dollars and may change. We will give notice before a change affects your next renewal.
• If a payment fails, we may pause the service until it is resolved.

4. Cancellation and refunds

You can cancel at any time, but you must cancel before your new billing cycle starts to avoid being charged for it. Refunds are governed by our Refund & Cancellation Policy, which forms part of these terms. In summary: refund requests must be made within 7 days of purchase, approved posts are not refundable, and a billing cycle that has already started is not refunded.

5. Content, approvals and revisions

• We send posts to you for review in your client dashboard. We will schedule a post only after you approve it.
• You can request changes before approving. Revisions are included as stated in your plan.
• Prompt feedback helps us keep to your schedule. Delays in approval may delay publishing.

6. What you provide

You confirm that you own or have permission to use the logos, images, text and other materials you give us, and that they do not infringe anyone's rights or break any law. You are responsible for the accuracy of the claims made about your business. You will give us the access we reasonably need, and you can remove it at any time.

7. Ownership

Once you have paid for them, you own the final approved content we create for you. We keep ownership of our own tools, templates, methods and any materials we use that are not created specifically for you. Unless you tell us in writing that you do not want this, we may show approved work in our portfolio and marketing, without including your confidential information.

8. No guarantee of results

Social media results depend on many factors outside our control, including platform algorithms, your market and your offer. We work to a high standard, but we do not guarantee specific follower numbers, engagement, leads or sales.

9. Third-party platforms

Our work runs on platforms such as Instagram, Facebook, LinkedIn, TikTok, X and Pinterest. You must follow their terms. We are not responsible for changes to those platforms, outages, or action they take against an account.

10. Acceptable use

You must not use our services or website to post unlawful, deceptive, hateful or infringing content, to harass others, or to disrupt or attempt to break into our systems. We may decline or remove content, and suspend or end the service, if you breach this section.

11. Ending the service

You may cancel as described above. We may suspend or end the service if you breach these terms, fail to pay, or ask us to publish unlawful content. If we end your service without cause during a paid period, we will refund the unused portion.

12. Limitation of liability

To the extent the law allows, our services are provided “as is”, and we are not liable for indirect or consequential losses, such as lost profit or lost business. Our total liability for any claim relating to the service is limited to the amount you paid us in the 3 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

13. Website use and intellectual property

The website, its design, text and branding belong to SocialGuyVJ or its licensors. You may view and share pages for personal or normal business use, but you may not copy, scrape or resell our content without permission.

14. Changes to these terms

We may update these terms. The new version applies from the date shown at the top of this page, and continuing to use our services means you accept it. For changes that significantly affect you, we will tell you in advance.

Contact us

Questions about these terms? Email [email protected] or use our contact page. Please also see our Privacy Policy.